Sierra Instruments (www.sierrainstruments.com), a manufacturer of flowmeters and flow controllers, launched a new “LIVE HELP” online instant messaging service feature on its Web site. The tool is designed to allow visitors to interact with application engineers in real-time via Sierra’s Web site. Application engineers are available to provide information, customer support, sales support, warranty repair information, and to answer any customer questions.

The LIVE HELP feature can be accessed directly at www.sierrainstruments.com/techsupport/techsupport.html.