BaluffBalluff celebrated the grand opening of its new 48,000-square-foot Customer Support Center in Florence, Ky., Sept. 15.

A global automation supplier, Balluff specializes in products for industrial sensing, networking, and identification for a range of applications and industries. Balluff is the U.S. subsidiary of Balluff GmbH, based in Neuhausen, Germany.

The celebration included a ceremonial ribbon cutting, speeches from Ky. Gov. Steve Beshear, Balluff Inc. President Kent Howard, and the managing directors of Balluff GmbH, Florian Hermle and Michael Unger.

“We are extremely excited about the completion of our new state-of-the-art Customer Support Center,” said Howard. “We have seen tremendous growth over our 30 years in the U.S., and this new facility demonstrates our commitment to customer service excellence and will free up space in our existing building for increased production and logistics to continue our growth in North America.”

Balluff’s new facility includes “green concepts” and worker-friendly features, such as 100 percent employee access to daylight from workspaces. There are collaborative areas and open-concept desks located throughout the facility, along with high-end technical application and vision labs for product testing, and a state-of-the-art training room.

READ ALSO: Endress+Hauser Inaugurates $16M Customer Center for US Market

Construction of the new facility began in May 2013. The new three-story building features a white exterior with long windows surrounding the front and back. According to Hermle, “The Balluff values: people, environment and customer orientation, strongly influenced the architecture of the new building in Florence.” The design of this new building symbolizes two open arms, welcoming the visitor and all employees to enter the building. Furthermore, a 200-foot-long bridge connects this new facility to the parking lot of the existing Balluff facility on Holton Drive. The building was ecologically designed around the current terrain of the land, with most of the trees remaining, which also provides a relaxing and scenic view for employees.

Balluff was recently recognized as the Second Best Place to Work in Kentucky by the Kentucky Society for Human Resource Management (KYSHRM) and the Kentucky Chamber of Commerce in April 2014.

The company’s U.S. headquarters currently employs more than 150 people, and has been located in Independence since 1983, with expansions in 1994 and 2001. The facility is the final assembly, distribution, and training site for Balluff in the United States.